Terms & Conditions of Business
AAA members are strictly bound to abide by the highest industry standard rules of good practice in the following areas:
• Maintaining client confidentiality of both buyers and sellers
• Transparency of all charges to buyers and sellers
• Reserves not exceeding auction estimates
• Conditions of sale
• Fair execution of commission bids
• Accuracy of descriptions and condition reports
• Insurance of goods in trust
• Surety against the sale of intentional forgeries and fakes
• Accessible and clear complaints procedures
This ensures that purchasers can confidently deal with AAA members, assured that we will adhere to the highest of professional standards and always act with integrity, professionalism and probity.
• Facilitation of access for prompt shipping
• Direct access to Chinese speaking representatives through Epailve.com
• Sale listings, bidder registration and on-line auction platform in Chinese
Members are required to be professional and responsible in all dealings with both buyers and sellers.
Please note that AAA member firms all have individual and detailed terms and conditions of sale.